BUSINESS EXCELLENCE PROCESS

BUSINESS EXCELLENCE CONSULTING

ORGANIZATIONAL DEVELOPMENT

SOFT SKILL ENHANCEMENTS
.... PERSONAL LEADERSHIP
.... ENTREPRENEUR LEADERSHIP
.... COMMUNICATION LEADERSHIP
.... CUSTOMER-CARE LEADERSHIP
.... NEURO LINGUISTIC LEADERSHIP
.... SALES LEADERSHIP
.... ACADEMIC LEADERSHIP
.... INTERVIEWING SKILLS
LEADERSHIP
.... NEGOTIATION AND CONFLICT
MANAGEMENT LEADERSHIP
.... MANAGER'S NLP LEADERSHIP

EMOTIONAL INTELLIGENCE

Selling is a highly skilled and competitive profession. It calls for skills in leadership, man-management, effective communication and above all a win/win approach. The sales team also needs to be highly self–motivated and result oriented with a very high degree of conviction in self. Selling is thus the most demanding profession today.

Apart from the soft-skills and the product knowledge that is a must in selling situation, an approach towards consultative selling is also required. In ‘Atyaasaa’ we call it selling with a purpose. When a sales person sells with a purpose it is a win/win transaction. Win/win transactions build effective and long-term relationships. Account management is all about a combination of soft skills and win/win consultative approach.

Sales Leadership Programme has been developed after 12 years of hardcore sales & marketing experience. Every aspect of consultative selling has been covered in it, including the concept of process audit in sales. This concept of process audit is widely used in the USA as a consultative selling approach.

This programme also focuses on ‘value based selling’, by training the sales professionals on understanding the beliefs and values systems of the customer while packaging the product around it. This workshop also focuses on skills, which help to work through the behavioral constraints of the customer.

This sales training also focuses on Neuro Linguistic Programming techniques, which is a widely used technology for human excellence in sales worldwide. Various NLP skills have also been incorporated in this workshop for imbibing techniques on rapport building, effective negotiation and result oriented communication patterns.

The objective of this workshop is to build highly goal oriented and skilled sales professionals to succeed in the most demanding situations. This Sales Leadership Programme is a workshop, which dwells into the selling skills beyond the traditional and contemporary approaches. This Programme will not only motivate and provide requisite selling skills, but also empower the sales team to succeed in the most competitive environment.

It is essential to remember that selling is a highly skilled process on which the growth of the company depends.

- - - - - - - - - - -	DAY 1 [ PROCESS OF SELLING ] Essentials of Selling The process of consultative selling Process Audit Elements Of Large Account Management Managing the sales process effectively Negotiation & Communication Skills Selling with a purpose, a win/win proposition Process of clinching sales deals Process of goal setting Experiential exercise on goal setting	- - - - - - - - - -	DAY 2 [ SOFT SKILLS ] Understanding the human pattern Using the human pattern for clinching the sales deals Understanding the belief systems and product packaging Communication skills Instant rapport building techniques Leading and pacing in negotiations Working of self-confidence and self-esteem Visualization techniques Self- fulfilling prophecy
- - - - - - - - - - -	True understanding of value for money sales process Improved customer interaction Improved account management Goal oriented approach Improved communication skills NLP based soft skills for sales process Sales performance enhancement Application of consultative strategy Instant rapport building ability Improved self-confidence Ability to effectively plan and strategize sales meetings and situations