BUSINESS EXCELLENCE PROCESS

BUSINESS EXCELLENCE CONSULTING

ORGANIZATIONAL DEVELOPMENT

SOFT SKILL ENHANCEMENTS
.... PERSONAL LEADERSHIP
.... ENTREPRENEUR LEADERSHIP
.... COMMUNICATION LEADERSHIP
.... CUSTOMER-CARE LEADERSHIP
.... NEURO LINGUISTIC LEADERSHIP
.... SALES LEADERSHIP
.... ACADEMIC LEADERSHIP
.... INTERVIEWING SKILLS
LEADERSHIP
.... NEGOTIATION AND CONFLICT
MANAGEMENT LEADERSHIP
.... MANAGER'S NLP LEADERSHIP

EMOTIONAL INTELLIGENCE

Communication is the currency of business. Communication is also a vital element of building rapport and in negotiation skills. To be successful in any field we need to know how to communicate. The right communication puts forth our point of view accurately. Communication also helps build relationships which are so vital in our personal and professional life.

Each success depends on how specific is our communication and the pattern in which it flows. Communication ultimately decides whether the point in discussion is brought home or not. There is an important belief in NLP, which is ‘we cannot not communicate’. This essentially means we are constantly communicating even when we are not actually talking. This programme is designed to help participants become aware of the verbal and non-verbal communication and its impact on the others who matter.

Communication Leadership Programme focuses on the NLP way of communication. This programme focuses on the Linguistic aspect of NLP to make your communication effective. It gives an opportunity to the participants to understand and experience the positives and the negatives of communication pattern.

This one–day program will result in shaping up the communication by understanding the values of the people you are communicating with. Thus it will help the participants in communicating the right way. There would be an extensive focus on NLP techniques for effective communication.

- - - - - - - - -	Understanding the essence of communication Communicating the right way. Communicating according the patterning of people. Transaction analysis in communication. Faulty communication patterns. Asking specific questions and being specific with people. NLP Linguistic techniques. The power of “re-framing” a powerful NLP technique. Rapport building and communication. ‘Leading and pacing’ a NLP negotiation skill.
- - - - - - - -	Application of NLP communication skills. Improved interaction with people. Improved and instant rapport. Improved communication skills through positive Linguistic suggestions. Understanding of human patterns and effectively communicating through them. Better management of demanding situations. Learn negotiation skills and techniques. Adopt a win/win communication approach.